Toyota Iraq, as part of its commitment to enhancing customer service experience and staff skills, has recognized exceptional employees from SAS Automotive Trade & Services Co.

The certification ceremony highlighted the remarkable efforts of SAS and its employees in enhancing their skills and expertise. Their commitment to personal growth and excellence is an essential element in providing exceptional customer service experiences. Toyota Iraq recognizes the value of a skilled and motivated workforce in meeting and exceeding customer expectations.

These employees have excelled in Technical Education for automotive mastery (TEAM21), Body and Paint (BP), Toyota Service Advisor (TSA 21), Dealer Parts Training (Parts21), Dealer Parts Operation Kaizen (DPOK), Customer Relations Training (CRM), Essential Automotive Training (EAK), and Product Sales & Marketing (PSM). Their dedication and proficiency in these areas have contributed to elevating the overall customer service standards.

Furthermore, service managers who have successfully implemented Toyota's Perfect Standard Operation Procedures through the Toyota – Customer Service – Workshop Management- Fix it right (TSM-FIR Program) have also received recognition. This program focuses on ensuring excellent customer service experience and accurate service delivery.

This certification ceremony served as a moment of recognition and motivation for SAS to continue actively participating in personal skills development aiming to deliver top-notch customer service.

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